Best Real Estate Company in India – Vera Developers

REFUND AND CANCELLATION POLICY

Vera Developers believes in transparency and will ensure all business is fairly dealt with according to the provisions of RERA. This Refund and Cancellation Policy outlines the procedures and conditions for cancellations and refunds.

Cancellation Request All cancellation requests must be sent by e-mail, Speed or Registered Post, or by hand to the concerned department at our office. The request must contain the project name, unit number, and reason for cancellation.

Cancellations will be subject to a cancellation fee as agreed in the sale agreement or by HRERA terms and conditions if the reasons are well-grounded and proven after an investigation.

Vera Developers will acknowledge the receipt within the stipulated timeframe after receiving the request for cancellation. The processing for cancellation will be completed within 45-60 working days from the date of receipt of the cancellation request.

Eligibility for Refund A refund will be processed only if the cancellation request is approved as per the terms and conditions agreed upon in the sale agreement or HRERA.

The refund amount will be calculated after deducting the cancellation charges and any non-refundable amounts (e.g., taxes, GST, administrative fees, brokerage if any).

Refunds will be processed within 45-60 working days from the date of approval of the cancellation request. Refunds will be processed through the same mode of payment used during the booking unless otherwise specified.

Refunds will be processed to the bank account or the payment method used at the time of cancellation. If paid by credit card/debit card, refunds will be made to the same credit card/debit card provided at the time of booking, and in the case of payment gateway payments, a refund will be made to the same account.

Force Majeure Vera Developers reserves the right to revise the refund and cancellation policy due to unforeseen conditions like acts of God, governmental regulations, and so on.

Cancellations and refunds shall be subject to the provisions of this agreement, which come under the RERA authority.

Vera Developers reserves the right to amend this policy at any time in accordance with the provisions of RERA and applicable laws. Customers will be informed about any changes through our official communication channels.

The Promoter agrees and understands that timely delivery of possession of the unit for residential usage along with parking (if applicable) to the Allottee and the common areas to the association of allottees or the competent authority, as provided under Rule 2(1)(f) of Rules, 2017, is the essence of the Agreement.

The Promoter shall be liable to hand over and transfer the unit for residential use with parking, if applicable, according to the timelines provided before the Haryana Real Estate Regulatory Authority, Gurugram, accessible on its website (https://haryanarera.gov.in), provided the Allottee is not in breach of the terms of this Agreement or unless there is a delay due to "force majeure," court orders, government policy/guidelines, or decisions affecting the regular development of the real estate project. If the completion of the Project is delayed under the aforesaid conditions, the Allottee agrees that the Promoter shall be entitled to an extension of time for the delivery of possession of the unit. It is further agreed that the time period for handing over possession of the 'said Unit' can also be extended as per mutual consent of the parties.